Staff

Owner/Operator:
Jeff Pfeffer

Bodymen:
Brian D.
Rob K.
Ramon P.

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Rensselaer County native Jeff Pfeffer started Jets in 1984 on Rt. 9 in Castleton but soon moved to his present location on Rt. 20 in Nassau, just three and a half miles east of the 9 & 20 juncture. Since then he has served customers from both Columbia and Rensselaer counties successfully for a quarter century, some who have been with him for that entire time, and there are many testaments to his excellent service. “Accidents are stressful enough to begin with,” says Jeff, “so we try to make things as stress-free as possible on our end.” Jet’s works with all Insurance companies and their estimates and will try to speed the process up as much as possible. They do have rentals available and 24-hour towing capability. They can even pick your car up for repair and deliver it back to you on completion if that is necessary.

Since their real specialty has always been collision repair, everything from small dents to heavy wrecks, they have constantly keep up with the latest equipment and skills to handle whatever trouble has befallen your vehicle! They even have full glass coverage capability, including windshields. The facility has 7 working bays, 2 wash bays, and a down-draft painting booth for when they are done with the repair work. A Car-O-Tronics (which is manufactured by Car-O-Liner, a Swedish company) is a computer measuring system that puts the vehicle back into company specs, no matter what vehicle it is, car or truck, foreign or domestic.

In addition to this, they have $80,000 of frame equipment and also a new resistance welder. This new I-Spot ($24,000) welder is programmable for different manufacturers’ specifications and can weld boron steel, for instance, which is on many of the new cars. They have spent a lot to insure that they can get a person’s vehicle back to the condition it was in before a collision.

The finishing touches are a source of pride as well, baking the new paint on for 35 minutes to cure it in their newer technology paint booth, instead of the usual cross-draft procedures of old. The air is directed from the ceiling into the pit and gives a much better finish to the vehicles. Jeff and his crew want every owner to walk out of their shop pleased with the results of their repair.

Jeff lives locally with his wife Karen and their three canine “kids” – Zena, Ziggy and new puppy Zoe – the latter being their “new office manager” jokes Jeff. Brian Duffy from New Lebanon has been with Jet’s almost since its beginnings, and Rob Kelley from Nassau and Ramon Petty from Philmont are also valued full-time members of the crew, each bringing experience to the mix. Jet’s is open Monday through Friday from 8am to 5pm but will always take later or weekend hours when necessary.

If you are involved in an accident, of course your first calls will be to your car insurance people and to report the accident to the appropriate law enforcement people. Please keep in mind that you have a choice of where you want your vehicle to be repaired, by law, and you are not required to just take it or have it taken to the closest garage, or to a dealership, or to any specific location the insurance company recommends. It is entirely up to you, and most auto and truck body repair shops work with not only all the insurance companies but with the major dealerships as well. If you need further information about your options and your choices, Jet’s would love to help you get through a stressful time as quickly as possible. Find out about your choices BEFORE you may need them, even or just stop in to Jet’s to see how accessible they are and why they have to offer. They've been around for a long time, and for many good reasons